New Developments in Regency Window Closing

Burned customers could get money back as the company faces a lawsuit

Even though its doors have been shut since January, in nearby Twinsburg is still getting heat from angry customers and the state.

The former S.R. 82 business now faces a lawsuit from Ohio Attorney General Mike DeWine's office "alleging the company continued to do business with customers when it knew it could not deliver," according to the Plain Dealer.

The Plain Dealer reports that according to DeWine, the company knew it was in financial trouble and still entered into contracts with customers leading up to its abrupt closing.

Because Regency made transactions and didn't follow through, it violated Ohio's Consumer Sales Practices Act, according to the attorney general.

That could lead to money back for Regency customers.

If the lawsuit against the company progresses, the Plain Dealer reports scorned customers could be entitled to some their losses.

The lawsuit wants fines up to $100,000 to be imposed on the company.

DeWine had this to say about the lawsuit and getting money back in the Plain Dealer:

"Our primary goal is to help consumers get their money back," DeWine said in a press release. "Regency Windows knew it was in trouble financially, but it continued to enter into contracts just weeks and even days before it closed. Consumers lost a lot of money and are upset for good reason."

One of Regency's competitors, Window Nation, and offered to help customers with windows still under warranty.


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